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Evidence Guide: TLIF4061A - Respond to electric tram-driving emergencies and abnormal situations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIF4061A - Respond to electric tram-driving emergencies and abnormal situations

What evidence can you provide to prove your understanding of each of the following citeria?

Identify emergency or abnormal situation

  1. Emergency, potential emergency or abnormal electric tram-driving situation is promptly identified and assessed and needs are prioritised in accordance with the workplace emergency response plan/procedures
  2. Implications of the emergency, potential emergency or abnormal electric tram-driving situation are evaluated in accordance with workplace requirements
  3. Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements
  4. Relevant personnel are alerted to the emergency, potential emergency or abnormal situation as required within workplace operating and emergency procedures and plans
  5. Communications are maintained with relevant personnel to determine appropriate course of action
Emergency, potential emergency or abnormal electric tram-driving situation is promptly identified and assessed and needs are prioritised in accordance with the workplace emergency response plan/procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implications of the emergency, potential emergency or abnormal electric tram-driving situation are evaluated in accordance with workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant personnel are alerted to the emergency, potential emergency or abnormal situation as required within workplace operating and emergency procedures and plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications are maintained with relevant personnel to determine appropriate course of action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to emergency or abnormal situations

  1. Response to emergency, potential emergency or abnormal situation is in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan where relevant
  2. Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of responsibility and duty of care
  3. Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements
  4. Assistance is provided in controlling the site both prior to and following arrival of emergency services
  5. In the case of an emergency, assistance is provided to other staff and emergency service personnel conducting an initial survey of the scene
  6. Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions
  7. Incident reports are completed accurately in accordance with regulatory and workplace procedures
Response to emergency, potential emergency or abnormal situation is in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan where relevant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of responsibility and duty of care

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided in controlling the site both prior to and following arrival of emergency services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

In the case of an emergency, assistance is provided to other staff and emergency service personnel conducting an initial survey of the scene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incident reports are completed accurately in accordance with regulatory and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange follow-on support and assistance

  1. In the case of accidents or illnesses, medical assistance and support is arranged as required in accordance with workplace procedures
  2. First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures
In the case of accidents or illnesses, medical assistance and support is arranged as required in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with staff and passengers

  1. Staff and passengers are provided with relevant, appropriate and timely advice on abnormal and emergency situations
  2. Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures and consistent with the nature of the abnormal situation or emergency
  3. Where applicable, evacuation procedures for personnel and/or customers are explained and/or demonstrated in accordance with workplace procedures
  4. Customer service and safety needs arising from abnormal situations and emergency situations are identified and acted upon in accordance with regulatory and workplace requirements
Staff and passengers are provided with relevant, appropriate and timely advice on abnormal and emergency situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures and consistent with the nature of the abnormal situation or emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where applicable, evacuation procedures for personnel and/or customers are explained and/or demonstrated in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customer service and safety needs arising from abnormal situations and emergency situations are identified and acted upon in accordance with regulatory and workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

Relevant state/territory roads and traffic authority and tramway operating procedures

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures for responding to electric tram-driving abnormal situations and emergencies

Focus of operation of work systems, equipment, management and site operating systems when responding to electric tram-driving abnormal situations and emergencies

Problems that may occur when responding to electric tram-driving abnormal situations and emergencies, and action that can be taken to resolve the problems

Relevant documentation and reporting requirements

Hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies

Electric tram knowledge may include: monitoring devices, braking and drive equipment, ancillary systems and signalling systems

Procedures for operating any electronic communications equipment with required protocol

Fatigue management knowledge and techniques including: causes and effects of fatigue; strategies to manage fatigue; factors which increase fatigue-related accidents; and lifestyles which promote the effective long-term management of fatigue

Required skills:

Communicate effectively with others when responding to electric tram-driving emergencies and abnormal situations

Read and interpret instructions, procedures and information relevant to identifying and responding to electric tram-driving abnormal situations and emergencies

Identify hazards and abnormal situations related to electric tram operations and take appropriate action

Complete required documentation and reports

Work collaboratively with others when responding to electric tram-driving abnormal situations and emergencies

Modify activities depending on differing workplace contexts, risk situations and environments

Identify and solve and/or report problems that arise when identifying and responding to electric tram-driving abnormal situations and emergencies

Follow emergency response plan and procedures

Provide first aid within limits of responsibility and competence

Select and use required personal protective equipment conforming to industry and OH&S standards

Adapt to differences in electric trams and ancillary equipment

Select and use relevant communications and other equipment required when identifying and responding to electric tram-driving abnormal situations and emergencies

Apply fatigue management knowledge and techniques

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

by day or night in all relevant weather conditions

Electric trams include all electric trams in service within Australian transport systems and may include:

hand-operated or foot pedal control systems or both

Emergency situations may include:

collision

derailments

customer emergency

suicide on the track or road

passenger behavioural issues

chemical spills

fire and explosion

bomb threats

Abnormal situations may include:

technology failure

wheel slip and uncontrolled slide

traffic signals in stop mode

assault on passengers or personnel

brawls between passengers

false alarm

passenger initiated alarm

obstructions

extreme weather conditions (e.g. heat, storm, ice, etc.)

passenger caught in self-closing doors

pedestrians crossing the track

illness

incorrect information or failure in communications

Hazards that may occur in tramway transport that can lead to emergency situations may include:

sudden and unexpected movement

infectious and contagious diseases

dehydration in extreme weather conditions

self-closing doors

sharp objects

syringes and drugs

contact with human and biological waste

faulty or out of specification track

faulty rolling stock or electric trams

Relevant personnel can include:

tram controllers

tram examiners

maintenance personnel

those providing operational assistance

Consultative processes may involve:

other employees, supervisors and managers

emergency services

affected customers

official representatives

relevant authorities and institutions

union representatives

industrial relations and OH&S specialists

Communication in the work area may include:

phone

radio

fax

email

internet

oral, aural or signed communications

Emergency services may include:

fire brigade

police

ambulance

medical services

rescue services

security services

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Depending on the organisation concerned workplace procedures may be called:

standard operating procedures

company procedures

enterprise procedures

organisational procedures

established procedures

Information and documents may include:

relevant tramways regulatory requirements applicable to emergencies and abnormal situations that may occur during an electric tram journey

workplace procedures and policies for the management of electric tram abnormal situations and emergencies, including the relevant emergency response plan where applicable

operations manuals, job specifications and induction documentation including first aid manual

emergency procedures

communication equipment procedures and protocols

equipment operation manuals and maintenance specifications

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable legislation, regulations and codes may include:

applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

relevant state/territory road rules and tramway codes of practice

relevant Australian Standards and related requirements

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation